Outage in Datto

Datto BCDR devices may fail to complete "check-in" in the Partner Portal

Resolved Major
September 14, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently aware of a problem where Datto BCDR devices may fail to complete "check-in" in the Partner Portal. Our engineering team is investigating.
Components affected
Datto Device
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/14/2023 04:07AM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 09/14/2023 02:28AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 09/14/2023 01:42AM

We are currently aware of a problem where Datto BCDR devices may fail to complete "check-in" in the Partner Portal.

Our engineering team is investigating.

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