Outage in Datto

Oracle Netsuite Outage Failures in new deployments for new Datto Backup for Microsoft Azure agents

Resolved Major
September 19, 2023 - Started about 1 year ago - Lasted 2 days
Official incident page

Need to monitor Datto outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Datto, and never miss an outage again.
Start Free Trial

Outage Details

We are currently aware of an Oracle Netsuite outage that is impacting related services. The services impacted are: -New purchases of the Datto Secure Edge Product -Deployment of existing Datto Secure Edge licenses -New deployments of the Datto Backup for Microsoft Azure agents Our Engineering team has escalated this problem to our Oracle representatives. You can monitor the current status of this issue at https://status.datto.com/
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/21/2023 05:53PM

This incident has been resolved.

MONITORING about 1 year ago - at 09/20/2023 06:02PM

A fix has been deployed to correct the remaining Datto Backup for Microsoft Azure new deployment issues.

We are continuing to monitor the situation to ensure that the fix was successful and no additional problems arise.

MONITORING about 1 year ago - at 09/20/2023 03:18PM

Our Teams have identified additional problems with new Agent deployment for Datto Continuity for Microsoft Azure and are continuing to investigate the problem.

The Datto Secure Edge product continues to function as expected

MONITORING about 1 year ago - at 09/20/2023 01:24PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 09/19/2023 05:11PM

We are currently aware of an Oracle Netsuite outage that is impacting related services.

The services impacted are:
-New purchases of the Datto Secure Edge Product
-Deployment of existing Datto Secure Edge licenses
-New deployments of the Datto Backup for Microsoft Azure agents

Our Engineering team has escalated this problem to our Oracle representatives.

You can monitor the current status of this issue at https://status.datto.com/

Keeping track of cloud vendor outages shouldn't be hard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3243 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime