Outage in Datto
Datto BCDR - Server2214 (US-East) - Degraded Node Functionality
Major
September 08, 2026 - Started 2 days ago
Official incident page
Official incident page
Incident Report
We are aware of a problem where Datto BCDR users paired to Server2214 can experience degraded offsite performance.
The Kaseya Engineering Team is investigating the issue and working towards a resolution.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
IDENTIFIED
1 day ago - at 09/09/2026 12:54PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
2 days ago - at 09/08/2026 07:10PM
We are aware of a problem where Datto BCDR users paired to Server2214 can experience degraded offsite performance.
The Kaseya Engineering Team is investigating the issue and working towards a resolution.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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