Outage in Datto
Datto Endpoint Backup for PC - Backup and Restore - Service Disruption for Customers Hosted on Cloud Siris 299242
Resolved MinorIncident Report
Summary AI Generated
**Datto Endpoint Backup – Cloud Siris 299242 Service Disruption** Datto Endpoint Backup for PC users hosted on Cloud Siris 299242 experienced degraded backup and recovery performance over an 18.8-hour period. The Kaseya Engineering Team investigated and implemented a fix, which was placed under monitoring before the incident was fully resolved.
We are aware of a problem where Datto Endpoint Backup for PC users hosted on Cloud Siris 299242 may experience degraded backup and recovery performance..
The Kaseya Engineering Team is investigating the issue and working towards a resolution.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 09/04/2026 02:06PM
This incident has been resolved.
MONITORING
6 days ago - at 09/04/2026 12:11PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
7 days ago - at 09/03/2026 07:20PM
We are aware of a problem where Datto Endpoint Backup for PC users hosted on Cloud Siris 299242 may experience degraded backup and recovery performance..
The Kaseya Engineering Team is investigating the issue and working towards a resolution.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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