Outage in Datto

Datto Workplace Online - US1, US6, US15 - Slowness when logging in and navigating the product

Resolved Minor
September 25, 2023 - Started over 1 year ago - Lasted about 21 hours
Official incident page

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Outage Details

Engineering is currently working on resolving issues with Datto Workplace Online in the US region. Logging in to and navigating in the product exhibits long loading times; the pages may intermittently time out while loading. The issue may affect logging in to Datto Workplace Online - authentication requests may time out.
Components affected
Datto US6 Datto US15 Datto US1
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/26/2023 11:04AM

This incident has been resolved.

MONITORING over 1 year ago - at 09/25/2023 03:00PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 09/25/2023 02:34PM

Engineering is currently working on resolving issues with Datto Workplace Online in the US region.

Logging in to and navigating in the product exhibits long loading times; the pages may intermittently time out while loading.
The issue may affect logging in to Datto Workplace Online - authentication requests may time out.

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