Outage in Datto

Datto Workplace/Datto File Protect - US-Based Users Are Unable to Access The Manager Portal and The Team Portal

Resolved Major
September 11, 2025 - Started 3 days ago - Lasted 14 minutes
Official incident page

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Outage Details

We are aware of a problem where Datto Workplace and Datto File Protection users in the US region can experience an access failure when attempting to log into the Manager Portal and Team Portal. The Kaseya R&D Team is currently investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 09/11/2025 07:12PM

This incident has been resolved.

INVESTIGATING 3 days ago - at 09/11/2025 07:00PM

We are aware of a problem where Datto Workplace and Datto File Protection users in the US region can experience an access failure when attempting to log into the Manager Portal and Team Portal.



The Kaseya R&D Team is currently investigating the issue.



Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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