Outage in Datto

Datto SaaS Protection - Service Interruption in GBE2 Region

Resolved Major
July 25, 2024 - Started 5 months ago - Lasted about 20 hours
Official incident page

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Outage Details

We are currently aware of a problem where Datto SaaS Protection users on pod 'gbe2-saas-p0' may experience a service interruption affecting UI, backups, and recovery functions. Affected Pod : 1. 'gbe2-saas-p0' The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to Datto SaaS Protection on the Status Page for up-to-date information https://status.kaseya.com
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/26/2024 12:56PM

This incident has been resolved.

MONITORING 5 months ago - at 07/25/2024 07:15PM

The R&D team has applied a workaround and are actively monitoring. Affected services should now be restored.

IDENTIFIED 5 months ago - at 07/25/2024 04:38PM

We are currently aware of a problem where Datto SaaS Protection users on pod 'gbe2-saas-p0' may experience a service interruption affecting UI, backups, and recovery functions.


Affected Pod :
1. 'gbe2-saas-p0'


The Kaseya R&D Team has identified the issue and is working towards a resolution.


Subscribe to Datto SaaS Protection on the Status Page for up-to-date information

https://status.kaseya.com

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