Outage in Datto

Datto SaaS Protection - Unable to access account or process backups/restores/exports on node 'cae1-bfyii-2130'

Resolved Major
August 13, 2024 - Started 4 months ago - Lasted 9 days
Official incident page

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Outage Details

We are currently aware of a problem where some customers' accounts may not be accessible and backups/restores/exports are unable to process on node 'cae1-bfyii-2130'. Our R&D team has identified the problem and is actively working toward a resolution. Subscribe to receive up-to-date notifications on this issue by visiting status.kaseya.com.
Latest Updates ( sorted recent to last )
IDENTIFIED 4 months ago - at 08/13/2024 05:30PM

We are currently aware of a problem where some customers' accounts may not be accessible and backups/restores/exports are unable to process on node 'cae1-bfyii-2130'.

Our R&D team has identified the problem and is actively working toward a resolution.

Subscribe to receive up-to-date notifications on this issue by visiting status.kaseya.com.

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