Outage in Datto

Datto RMM - Zinfandel - Web Remote Not Connecting

Resolved Minor
September 10, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware of a problem where Web Remote is not connecting to remote devices on or Zinfandel platform. The Kaseya R&D Team is investigating this issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/10/2024 05:48PM

This incident has been resolved.

MONITORING about 1 year ago - at 09/10/2024 05:12PM

The issue has been identified and a fix has been put in place. Web Remote functionality is now returning to normal.

INVESTIGATING about 1 year ago - at 09/10/2024 04:50PM

We are aware of a problem where Web Remote is not connecting to remote devices on or Zinfandel platform.

The Kaseya R&D Team is investigating this issue.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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