Outage in Datto

Partial Service Disruption - Kaseya One

Resolved Major
October 09, 2025 - Started 1 day ago - Lasted about 8 hours
Official incident page

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Outage Details

We are currently experiencing a partial service disruption impacting KaseyaOne. Our teams have received multiple reports of secure connection validation issues. The root cause has been identified as a vendor-side problem affecting certain regions. Our development teams are actively working with the vendor to resolve the issue and restore full access. We apologize for any inconvenience this may cause and appreciate your patience as we work toward resolution.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/09/2025 04:59PM

This incident has been resolved.

IDENTIFIED 1 day ago - at 10/09/2025 09:24AM

We are currently experiencing a partial service disruption impacting KaseyaOne.
Our teams have received multiple reports of secure connection validation issues. The root cause has been identified as a vendor-side problem affecting certain regions. Our development teams are actively working with the vendor to resolve the issue and restore full access.

We apologize for any inconvenience this may cause and appreciate your patience as we work toward resolution.

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