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This incident has been resolved.
Currently some customers cannot backup new workloads using Datto Backup for Microsoft Azure in the South Central US region.
Microsoft Azure’s South Central US region will not currently allow for any new workloads to be backed up to that location and backups to that region will not be an option for the foreseeable future.
We recommend that partners move their workloads to another supported Microsoft Azure region: https://continuity.datto.com/help/Content/kb/DBMA/KB400000010995.htm
We greatly appreciate your understanding and thank you for your partnership.
We are aware of a problem where Datto Backup For Microsoft Azure partners are unable to create DBMA devices in the South Central US Region.
The Kaseya R&D Team has identified the issue and is working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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