Outage in Datto

Datto Backup for Microsoft Azure - Partners are unable to create DBMA devices in South Central US Region

Resolved Major
September 30, 2024 - Started 3 months ago - Lasted 4 days
Official incident page

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Outage Details

We are aware of a problem where Datto Backup For Microsoft Azure partners are unable to create DBMA devices in the South Central US Region. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/04/2024 08:35PM

This incident has been resolved.

MONITORING 3 months ago - at 10/04/2024 12:54PM

Currently some customers cannot backup new workloads using Datto Backup for Microsoft Azure in the South Central US region.


Microsoft Azure’s South Central US region will not currently allow for any new workloads to be backed up to that location and backups to that region will not be an option for the foreseeable future.


We recommend that partners move their workloads to another supported Microsoft Azure region: https://continuity.datto.com/help/Content/kb/DBMA/KB400000010995.htm


We greatly appreciate your understanding and thank you for your partnership.

IDENTIFIED 3 months ago - at 09/30/2024 03:50PM

We are aware of a problem where Datto Backup For Microsoft Azure partners are unable to create DBMA devices in the South Central US Region.



The Kaseya R&D Team has identified the issue and is working towards a resolution.



Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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