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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are aware of a problem where errors are observed in the UI on Zinfandel for Datto RMM, which may be impacting the performance of Jobs, Web Remote connections, and device list loading.
The Kaseya R&D Team is working assiduously to resolve this issue as a matter of priority. A maintenance window will be enabled for the platform to prevent any alert misfires while the team is working on resolving the issue.
Thank you for your patience and understanding.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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