Outage in Datto

VSA9 - Degraded Performance for Customers on US - Revan02

Resolved Minor
July 09, 2025 - Started 7 days ago - Lasted about 7 hours
Official incident page

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Outage Details

We are experiencing degraded performance on US - Revan02 that may be resulting in agents offline and impacting administrators ability to manage endpoints. Our team is working to restore functionality on the instance at this time. We apologize for any disruption this may cause. - Kaseya Cloud Operations Team
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 07/09/2025 09:45PM

This incident has been resolved.

MONITORING 7 days ago - at 07/09/2025 08:01PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 7 days ago - at 07/09/2025 02:40PM

We are experiencing degraded performance on US - Revan02 that may be resulting in agents offline and impacting administrators ability to manage endpoints. Our team is working to restore functionality on the instance at this time.

We apologize for any disruption this may cause.

- Kaseya Cloud Operations Team

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