Outage in Datto

KaseyaOne

Resolved Major
December 24, 2024 - Started 3 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing an issue with push notifications not working as expected. Our team is actively investigating and working on a resolution. You can still Login to KaseyaOne using 2FA Authenticator app by selecting 'Try Another Way" on the Approve Log In Push MFA screen. Thank you for your patience—we’ll provide updates as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 12/24/2024 05:35PM

This incident has been resolved.

MONITORING 3 days ago - at 12/24/2024 04:35PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 days ago - at 12/24/2024 04:29PM

We are continuing to investigate this issue.

INVESTIGATING 3 days ago - at 12/24/2024 04:28PM

We are currently experiencing an issue with push notifications not working as expected. Our team is actively investigating and working on a resolution.

You can still Login to KaseyaOne using 2FA Authenticator app by selecting 'Try Another Way" on the Approve Log In Push MFA screen.

Thank you for your patience—we’ll provide updates as soon as we have more information.

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