Outage in Datto

Autotask PSA - AE01, AE02, AE03 - Inbound Email Delay

Resolved Minor
January 13, 2025 - Started about 20 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently aware of an issue where inbound emails are being delayed in our AE zones. We appreciate your patience regarding this issue.
Latest Updates ( sorted recent to last )
RESOLVED about 17 hours ago - at 01/13/2025 08:05PM

This incident is resolved.

MONITORING about 19 hours ago - at 01/13/2025 06:22PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 20 hours ago - at 01/13/2025 05:01PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 20 hours ago - at 01/13/2025 05:00PM

We are currently aware of an issue where inbound emails are being delayed in our AE zones.

We appreciate your patience regarding this issue.

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