Outage in Datto

Datto Networking - D200 Routers can experience check-in failures

Resolved Major
January 09, 2025 - Started 5 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are aware of a problem where D200 Routers may experience check-in failures and produce erroneous alerts. Please note: Devices are functioning successfully. This is only impacting check-in functionality. The Kaseya R&D Team is currently investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 01/09/2025 08:57PM

This incident has been resolved.

MONITORING 5 days ago - at 01/09/2025 06:12PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 days ago - at 01/09/2025 03:57PM

We are aware of a problem where D200 Routers may experience check-in failures and produce erroneous alerts.



Please note: Devices are functioning successfully. This is only impacting check-in functionality.



The Kaseya R&D Team is currently investigating the issue.



Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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