Outage in Datto
Datto BCDR - Server3921 (US-East) - Degraded Node Functionality
Resolved MinorIncident Report
Summary AI Generated
Datto BCDR users paired to Server3921 in the US-East region experienced degraded performance in offsite operations for approximately 21.8 hours. The Kaseya R&D team identified the root cause and implemented a fix, which was monitored before the incident was fully resolved.
We are aware of a problem where BCDR users paired to Server3921 in the US-East region are experiencing degraded performance in offsite operations.
The Kaseya R&D Team has identified the issue and is working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
about 9 hours ago - at 05/19/2026 01:01PM
This incident has been resolved.
MONITORING
1 day ago - at 05/18/2026 07:46PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
1 day ago - at 05/18/2026 03:15PM
We are aware of a problem where BCDR users paired to Server3921 in the US-East region are experiencing degraded performance in offsite operations.
The Kaseya R&D Team has identified the issue and is working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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