Outage in Datto
ConnectBooster - Unable to log in via Kaseya One
Resolved MajorIncident Report
Summary AI Generated
**ConnectBooster – Unable to Log In via Kaseya One** Partners were unable to log into the ConnectBooster portal through Kaseya One for approximately 7.3 hours, though direct login via ConnectBooster's primary URL remained functional as a workaround. The issue was identified and a fix was implemented, with the team confirming resolution and moving to monitoring status.
We are aware of a problem where Partners have reported the inability to log into the portal via Kaseya One
The Kaseya R&D Team is investigating the issue.
In the meantime, a workaround of logging directly into the ConnectBooster portal via the primary URL can allow you to log in without Kaseya One. please create a ticket with our Support team or contact them at 833-863-2237 if you need assistance with this process.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 08/06/2026 09:28PM
This incident has been resolved.
MONITORING
3 days ago - at 08/06/2026 05:19PM
We are continuing to monitor for any further issues.
MONITORING
3 days ago - at 08/06/2026 05:19PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 days ago - at 08/06/2026 04:01PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 days ago - at 08/06/2026 02:15PM
We are aware of a problem where Partners have reported the inability to log into the portal via Kaseya One
The Kaseya R&D Team is investigating the issue.
In the meantime, a workaround of logging directly into the ConnectBooster portal via the primary URL can allow you to log in without Kaseya One. please create a ticket with our Support team or contact them at 833-863-2237 if you need assistance with this process.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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