Outage in Datto
Autotask PSA - Sydney Data Center Web Center and API - Inaccessible
Resolved MajorIncident Report
Summary AI Generated
**Autotask PSA – Sydney Data Center Outage** On August 7, 2026, some customers were unable to access Autotask PSA Web Center and API hosted in Datto's Sydney Data Center. The outage lasted approximately 53 minutes before the Kaseya Engineering Team resolved the incident.
We are aware of a problem where some customers are unable to access Autotask within our Sydney Data Center
The Kaseya Engineering Team is investigating the issue.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 08/07/2026 11:48PM
This incident has been resolved.
INVESTIGATING
2 days ago - at 08/07/2026 10:59PM
We are aware of a problem where some customers are unable to access Autotask within our Sydney Data Center
The Kaseya Engineering Team is investigating the issue.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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