Outage in Datto

Datto SaaS protection - Backups currently paused des1-bfyii-1127

Minor

August 08, 2026 - Started 1 day ago
Official incident page

Incident Report

We are aware of a problem where SaaS Protection customers hosted on node ‘des1-bfyii-1127' are experiencing degraded backup performance for some services. The Kaseya R&D Team has identified the issue and are working to resolve it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )

MONITORING about 6 hours ago - at 08/09/2026 01:38PM

We are continuing to monitor for any further issues.

MONITORING about 22 hours ago - at 08/08/2026 09:04PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 23 hours ago - at 08/08/2026 08:55PM

The Kaseya R&D Team has implemented a fix to alleviate backups for customers hosted on the node des1-bfyii-1127.

Backups success rates will be monitored for improvement

IDENTIFIED 1 day ago - at 08/08/2026 05:15PM

We are aware of a problem where SaaS Protection customers hosted on node ‘des1-bfyii-1127' are experiencing degraded backup performance for some services.

The Kaseya R&D Team has identified the issue and are working to resolve it.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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