Outage in Datto

Datto Workplace - AU5 - Agents/Portal are unable to connect

Major

October 05, 2026 - Started about 10 hours ago
Official incident page

Incident Report

We are aware of a problem where agents are unable to connect and portal users are unable to login in the AU region. The Kaseya Engineering Team is currently investigating this issue. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

MONITORING about 9 hours ago - at 10/05/2026 11:09PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 10 hours ago - at 10/05/2026 09:35PM

We are aware of a problem where agents are unable to connect and portal users are unable to login in the AU region.

The Kaseya Engineering Team is currently investigating this issue.

Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

Latest Datto outages

Datto Endpoint Backup for PC - Cloud Siris 296721 - US East - Degraded Cloud Operations - about 13 hours ago

DattoRMM - All Platforms - MacOS Agent Connectivity Issues - 4 days ago

Datto SaaS Protection - Service disruption for customers hosted on node 'aue1-bfyii-2213' - 5 days ago

BMS & Vorex - Billing and Invoice Errors - 5 days ago

Kaseya Quote Manager - Intermittent Latency when navigating throughout the platform - 5 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook