Outage in DaySmart

"Line Down" Error When Processing Credit Cards

Resolved Major
November 06, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

CardConnect has acknowledged this an an issue on their end and they are working to resolve the issue. We will update this incident as we receive updates from CardConnect.
Components affected
DaySmart CardConnect

Need to monitor DaySmart outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/06/2024 09:06PM

This incident has been resolved.

MONITORING about 1 year ago - at 11/06/2024 08:42PM

A fix has been implemented and CardConnect is monitoring the results.

IDENTIFIED about 1 year ago - at 11/06/2024 08:17PM

You can use the following link to follow the incident's updates on CardConnect's website: https://status.cardconnect.com/incidents/bh6yypj0b6sy. We will continue to post updates here as well.

IDENTIFIED about 1 year ago - at 11/06/2024 07:46PM

CardConnect has acknowledged this an an issue on their end and they are working to resolve the issue. We will update this incident as we receive updates from CardConnect.

Latest DaySmart outages

Service Provider is Down - Software Support - 7 days ago
Cloud Login Issues - 25 days ago
Transactions are unable to be authorized or being automatically voided when using DaySmart Payments via CardConnect - about 2 months ago
Remote Access Connection Issues - about 2 months ago
Cloud Mobile and Web Login Issues - 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5420 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook