Outage in DaySmart

"Line Down" Error When Processing Credit Cards

Resolved Major
November 06, 2024 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

CardConnect has acknowledged this an an issue on their end and they are working to resolve the issue. We will update this incident as we receive updates from CardConnect.
Components affected
DaySmart CardConnect
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/06/2024 09:06PM

This incident has been resolved.

MONITORING about 2 months ago - at 11/06/2024 08:42PM

A fix has been implemented and CardConnect is monitoring the results.

IDENTIFIED about 2 months ago - at 11/06/2024 08:17PM

You can use the following link to follow the incident's updates on CardConnect's website: https://status.cardconnect.com/incidents/bh6yypj0b6sy. We will continue to post updates here as well.

IDENTIFIED about 2 months ago - at 11/06/2024 07:46PM

CardConnect has acknowledged this an an issue on their end and they are working to resolve the issue. We will update this incident as we receive updates from CardConnect.

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