Outage in DaySmart
AWS Service Outage
Resolved MajorIncident Report
We are currently experiencing an outage due to a vendor issue with AWS. There is a major outage with their service that is affecting Daysmart. Users may experience issues with all platforms that include logging in, messaging and use of the mobile apps. We are closely monitoring a resolution from them as well as any other issues that may arise due to the issues.
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 10/21/2025 03:22PM
AWS is reporting all services are back to normal. Based on monitoring, our services have also returned to normal that were effected by the incident.
MONITORING
16 days ago - at 10/20/2025 02:44PM
We are currently experiencing an outage due to a vendor issue with AWS. There is a major outage with their service that is affecting Daysmart. Users may experience issues with all platforms that include logging in, messaging and use of the mobile apps. We are closely monitoring a resolution from them as well as any other issues that may arise due to the issues.
Latest DaySmart outages
Some Users Experiencing Degraded Remote Access Functionality - about 1 month ago
Issue with sending Marketing Campaigns to Clients - about 2 months ago
Issue with Remote Services - 4 months ago
Application facing intermittent loading issues - 5 months ago
Application is Down - 6 months ago
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