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Outage in DaySmart

AWS Service Outage

Resolved Major
October 20, 2025 - Started 6 months ago - Lasted 1 day
Official incident page

Incident Report

We are currently experiencing an outage due to a vendor issue with AWS. There is a major outage with their service that is affecting Daysmart. Users may experience issues with all platforms that include logging in, messaging and use of the mobile apps. We are closely monitoring a resolution from them as well as any other issues that may arise due to the issues.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/21/2025 03:22PM

AWS is reporting all services are back to normal. Based on monitoring, our services have also returned to normal that were effected by the incident.

MONITORING 6 months ago - at 10/20/2025 02:44PM

We are currently experiencing an outage due to a vendor issue with AWS. There is a major outage with their service that is affecting Daysmart. Users may experience issues with all platforms that include logging in, messaging and use of the mobile apps. We are closely monitoring a resolution from them as well as any other issues that may arise due to the issues.

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