Outage in Deepgram
Outbound networking issues affecting STT PreRecorded API requests with callbacks, TTS Batch (HTTP) requests with callbacks, and Voice Agent API BYO 3rd party providers (LLM and TTS)
Resolved MinorIncident Report
Summary AI Generated
Deepgram experienced outbound networking issues that caused failed callbacks on STT PreRecorded API requests and TTS Batch requests, while also disrupting Voice Agent API sessions with third-party LLM and TTS providers. The incident affected the Batch API and TTS API components for 74.4 hours. A network infrastructure fix was implemented that immediately resolved the behavior, followed by continued monitoring until full resolution.
A networking incident was identified which resulted in failed callbacks on STT PreRecorded API requests and TTS Batch requests. The issue also affected Voice Agent API sessions with LLM and TTS providers. We have identified a fix and are monitoring traffic. The source of the issue is being investigated.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 04/13/2026 07:47PM
This incident has been resolved.
MONITORING
9 days ago - at 04/10/2026 07:09PM
A network infrastructure fix was implemented at 18:15 UTC and the behavior was immediately resolved. We are continuing to monitor carefully.
IDENTIFIED
9 days ago - at 04/10/2026 05:27PM
A networking incident was identified which resulted in failed callbacks on STT PreRecorded API requests and TTS Batch requests. The issue also affected Voice Agent API sessions with LLM and TTS providers. We have identified a fix and are monitoring traffic. The source of the issue is being investigated.
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