Outage in Delinea
Platform: Global - SCIM Timeout Issue
Resolved MinorIncident Report
Summary AI Generated
Delinea Platform experienced a 5.3-hour SCIM synchronization issue where timeouts on new user and group creation caused slow performance and login failures, primarily affecting customers with large group sizes in the thousands. As an interim mitigation, SCIM Public Preview was disabled to limit further impact. A fix was implemented and the incident was resolved at 7:16 PM ET on July 13, 2026, with SCIM synchronization confirmed to be functioning normally.
We are currently investigating an issue affecting Delinea Platform where SCIM synchronization is experiencing timeouts on new user/group creation. This issue is primarily impacting customers with large group sizes (thousands of users per group).
It has caused slow performance and, in some cases, login failures. As a mitigation step, SCIM Public Preview has been disabled to minimize further impact.
Our team is actively investigating the root cause and will provide updates as more information becomes available.
Components affected
Delinea Platform Delinea Platform Delinea Platform Delinea Platform Delinea Platform Delinea PlatformTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 07/13/2026 11:16PM
A fix for the SCIM timeout issue has been implemented. Performance has returned to normal, and SCIM synchronization is functioning as expected.
This incident is now resolved. If you continue to experience any related issues, please contact our support team at https://support.delinea.com
Thank you for your patience.
INVESTIGATING
22 days ago - at 07/13/2026 06:00PM
We are currently investigating an issue affecting Delinea Platform where SCIM synchronization is experiencing timeouts on new user/group creation. This issue is primarily impacting customers with large group sizes (thousands of users per group).
It has caused slow performance and, in some cases, login failures. As a mitigation step, SCIM Public Preview has been disabled to minimize further impact.
Our team is actively investigating the root cause and will provide updates as more information becomes available.
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