Outage in Dialpad

Data Duplication affecting historical dashboards

Resolved Minor
September 12, 2024 - Started 2 months ago - Lasted about 6 hours
Official incident page

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Outage Details

Duplicate data may appear for Analytics of historical data within certain time ranges. Placing calls, participating in meetings, or sending SMS are not impacted.
Components affected
Dialpad Analytics
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 09/12/2024 10:52PM

This incident appears to have been resolved as of 20:20 UTC.

IDENTIFIED 2 months ago - at 09/12/2024 08:41PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 09/12/2024 07:32PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 09/12/2024 06:25PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 09/12/2024 05:06PM

Duplicate data may appear for Analytics of historical data within certain time ranges.

Placing calls, participating in meetings, or sending SMS are not impacted.

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