Outage in Dialpad
Application and Admin Portal Accessibility Issue
Resolved Major
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Outage Details
Components affected
Dialpad WebRTC Dialpad Telephony Infrastructure: Inbound Calls Dialpad Telephony Infrastructure: Outbound Calls Dialpad Google App Engine HR DatastoreLatest Updates ( sorted recent to last )
As of 10:20 PM UTC all systems have returned to normal
A fix has been implemented and we are seeing services return to normal. We are continuing to monitor for any further issues.
We are continuing to work on a fix to fully restore services. We are currently seeing intermittent issues causing various failures.
Dialpad identified that the issue reoccurred between 8:42 and 8:52 PM UTC. We are continuing to investigate to prevent recurrence.
Impacted services have started to recover as of 8:04 PM UTC. We are continuing to isolate the issue and ensure all impacted services are back to normal.
Please retry or reload if issues are still present.
We are investigating reports of call failures, unable to join meetings, or access Dialpad admin portal
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