Outage in Dialpad
Increased datastore latency and timeouts causing sporadic failures
Resolved Minor
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Outage Details
Components affected
Dialpad Google App Engine HR DatastoreLatest Updates ( sorted recent to last )
The incident appears to be over. Datastore latencies have remained at normal levels.
Google has identified and resolved the issue. We have seen database latency return to normal. We are awaiting more details on the root cause and will continue monitoring database performance.
We are continuing to investigate this issue.
Dialpad is actively assisting Google Cloud Platform with their investigation into the increased latencies and timeouts. The error rate remains low (0.3%) but elevated enough that customers may see sporadic issues with any number of actions or events.
We are currently investigating the issue.
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