Outage in Dialpad

Some customers may be experiencing issues with Ai recaps

Resolved Minor
March 21, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Dialpad Voice Intelligence
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/21/2025 10:39PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/21/2025 10:24PM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 03/21/2025 10:22PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 03/21/2025 08:44PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 03/21/2025 08:31PM

We are currently investigating this issue.

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