Outage in DigitalOcean

Load Balancer creation in NYC1

Resolved Minor
February 13, 2023 - Started over 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

As of 06:25 UTC, our Engineering team is investigating an issue impacting Load Balancer creation in the NYC1 region. During this time, users may experience issues creating new Load Balancers in NYC1 region. We apologize for the inconvenience and will share an update once we have more information.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/13/2023 01:25PM

Our Engineering team has confirmed the full resolution of the issue impacting our Load Balancer services and Reserved IPs in the NYC1 region. If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel. Thank you for your patience and we apologize for any inconvenience.

MONITORING over 1 year ago - at 02/13/2023 09:26AM

Our Engineering team has also confirmed impact to Reserved IP addresses during this time. Users might have experienced issues adding Reserved IP addresses in the NYC1 region.
As of 08:35 UTC, the Engineering team has implemented a fix to resolve the issue impacting Load Balancer creation and adding Reserved IP addresses in the NYC1 region.
We're now monitoring and will post an update once we confirm this issue is fully resolved.

IDENTIFIED over 1 year ago - at 02/13/2023 08:17AM

Our Engineering team has identified the cause of the issue impacting Load Balancer creation in the NYC1 region. At this time, users will continue to experience issues creating new Load Balancers in NYC1 region.
We apologize for the inconvenience and will share an update once we have more information

INVESTIGATING over 1 year ago - at 02/13/2023 08:05AM

As of 06:25 UTC, our Engineering team is investigating an issue impacting Load Balancer creation in the NYC1 region. During this time, users may experience issues creating new Load Balancers in NYC1 region. We apologize for the inconvenience and will share an update once we have more information.

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