Outage in DigitalOcean

Managed Databases Creation

Resolved Minor
September 22, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Our Engineering team is investigating an issue with creation of Managed Database clusters not completing. At this time, users may see cluster creation for Postgres, MySQL, Redis, and Kafka clusters taking a long time and/or not completing. We will provide another update as soon as we have further information.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/22/2023 06:32PM

Our Engineering team has confirmed full resolution of the issue with creation of Managed Database clusters.

If you continue to experience problems, please open a ticket with our support team.

MONITORING about 1 year ago - at 09/22/2023 05:58PM

Our Engineering team is continuing to investigate the root cause of this incident, but creation of Managed Database clusters has remained stable.

We will continue to monitor this incident to ensure the issue does not recur and will provide an update when we have more information, or we are confident this is resolved. Thank you.

INVESTIGATING about 1 year ago - at 09/22/2023 05:04PM

Our Engineering team continues to investigate the root cause of this issue, but we are now seeing previously created clusters coming online and creations going through correctly. At this time, users should be able to access clusters previously stuck in the creation state and create new clusters.

INVESTIGATING about 1 year ago - at 09/22/2023 04:40PM

Our Engineering team is investigating an issue with creation of Managed Database clusters not completing. At this time, users may see cluster creation for Postgres, MySQL, Redis, and Kafka clusters taking a long time and/or not completing.

We will provide another update as soon as we have further information.

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