Outage in Diligent

BoardEffect - Users are unable to use Microsoft Office Suite inside Board Effect

Resolved Major
July 08, 2024 - Started 4 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Users may see an error message when attempting to access and edit documents in Microsoft Word or Excel in BoardEffect.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/08/2024 07:07PM

This incident has been resolved.

MONITORING 4 months ago - at 07/08/2024 06:40PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 07/08/2024 06:16PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 07/08/2024 04:04PM

Users may see an error message when attempting to access and edit documents in Microsoft Word or Excel in BoardEffect.

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