Outage in Diligent
BoardEffect - Users are unable to use Microsoft Office Suite inside Board Effect
Resolved Major
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Outage Details
Users may see an error message when attempting to access and edit documents in Microsoft Word or Excel in BoardEffect.
Components affected
Diligent Boardeffect (North America - Canada) Diligent Boardeffect (Europe - Germany) Diligent Boardeffect (North America - US) Diligent Boardeffect (Europe - UK)Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/08/2024 07:07PM
This incident has been resolved.
MONITORING
10 months ago - at 07/08/2024 06:40PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
10 months ago - at 07/08/2024 06:16PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
10 months ago - at 07/08/2024 04:04PM
Users may see an error message when attempting to access and edit documents in Microsoft Word or Excel in BoardEffect.
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