Outage in Diligent

BoardEffect - Users Are Unexpectedly Being Logged Out in the US region

Resolved Major
October 09, 2025 - Started 23 days ago - Lasted about 2 hours
Official incident page

Incident Report

Some users are experiencing unexpected logouts while using BoardEffect in the US region. We are currently investigating. Thank you for your understanding and patience!

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Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 10/09/2025 02:20PM

This incident has been resolved.

MONITORING 23 days ago - at 10/09/2025 02:10PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 23 days ago - at 10/09/2025 02:05PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 23 days ago - at 10/09/2025 12:48PM

Some users are experiencing unexpected logouts while using BoardEffect in the US region. We are currently investigating. Thank you for your understanding and patience!

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