Outage in Diligent
Boards - Users Unable To Login Using Existing Password
Resolved MajorIncident Report
Summary AI Generated
Diligent Boards experienced a major authentication issue where users in North America were unable to login using their existing passwords for 2.5 hours. The service team identified the root cause and implemented a fix. The incident was fully resolved after a monitoring period to ensure the authentication system was functioning properly.
We are currently investigating this issue.
Components affected
Diligent Boards (North America - US)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/28/2026 01:47AM
This incident has been resolved.
MONITORING
about 2 months ago - at 02/28/2026 01:13AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 months ago - at 02/28/2026 01:13AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 2 months ago - at 02/27/2026 11:22PM
We are currently investigating this issue.
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