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Outage in Diligent

Diligent One Platform - Users Are Intermittently Unable To Access D1P Across Regions

Resolved Major
April 20, 2026 - Started 12 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Users experienced intermittent access issues with the Diligent One Platform across multiple regions for 1.9 hours. The service disruption prevented users from reliably accessing the D1P platform during this period. The issue was identified, a fix was implemented and monitored, and the incident was fully resolved.

Users are intermittently unable to access D1P in the across region. We are currently investigating. Thank you for understanding and patience.

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 04/20/2026 12:38PM

This incident has been resolved.

MONITORING 12 days ago - at 04/20/2026 11:08AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 12 days ago - at 04/20/2026 11:04AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 12 days ago - at 04/20/2026 10:47AM

Users are intermittently unable to access D1P in the across region. We are currently investigating. Thank you for understanding and patience.

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