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Outage in Diligent

Diligent Data Room - Service Disruption in UK Region

Resolved Major
April 19, 2026 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Users in the UK region experienced a complete service disruption with the Diligent Data Room application being unavailable for 3 hours. The outage affected the Secure File Sharing service in the Europe - UK region. The issue was identified, a fix was implemented and monitored, and the incident was fully resolved.

Users in the UK region are experiencing temporary difficulty accessing the Diligent Data Room. During this time, the application is unavailable and the issue is being addressed as quickly as possible.
Components affected
Diligent Secure File Sharing (Europe - UK)

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/19/2026 03:36AM

This incident has been resolved.

MONITORING about 1 month ago - at 04/19/2026 03:27AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 04/19/2026 02:33AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 04/19/2026 12:38AM

Users in the UK region are experiencing temporary difficulty accessing the Diligent Data Room. During this time, the application is unavailable and the issue is being addressed as quickly as possible.

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