Outage in Diligent
BoardDocs - Sites Are Inaccessible In The US Region
Resolved MajorIncident Report
Summary AI Generated
BoardDocs sites in the US region became completely inaccessible to users for 8 minutes. The service team investigated and resolved the access issues, restoring normal functionality to the North America US region.
Users are unable to access their sites in the US region. We are currently investigating. Thank you for your understanding and patience!
Components affected
Diligent BoardDocs (North America - US)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 04/28/2026 10:08PM
This incident has been resolved.
MONITORING
4 days ago - at 04/28/2026 06:30PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
4 days ago - at 04/28/2026 06:30PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
4 days ago - at 04/28/2026 01:03PM
Our senior engineering team continues to actively investigate a performance issue impacting BoardDocs. The issue is being treated as a priority, and we have engaged the vendor to assist with resolution
MONITORING
4 days ago - at 04/28/2026 02:12AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 days ago - at 04/27/2026 08:27PM
We are currently investigating this issue.
IDENTIFIED
4 days ago - at 04/27/2026 08:26PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
4 days ago - at 04/27/2026 08:08PM
Please be aware that teams are still actively engaged and working on this issue. We understand this issue is frustrating and are doing everything we can to resolve it as quickly as possible.
IDENTIFIED
5 days ago - at 04/27/2026 05:36PM
The issue has been identified and a fix is being implemented.
IDENTIFIED
5 days ago - at 04/27/2026 05:35PM
The issue has been identified and a fix is being implemented
IDENTIFIED
5 days ago - at 04/27/2026 04:41PM
.The issue has been identified and a fix is being implemented.
IDENTIFIED
5 days ago - at 04/27/2026 01:23PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
5 days ago - at 04/27/2026 01:07PM
Users are unable to access their sites in the US region. We are currently investigating. Thank you for your understanding and patience!
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