Outage in Diligent

Securmiate 3PM - intermittent API issues

Resolved Major
August 09, 2024 - Started 5 months ago - Lasted 6 minutes
Official incident page

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Outage Details

The Securimate API may causing failures. Specifically, the Securimate Custom Fields create API is failing with an error "Error message received from Http Server, Code 422: Unprocessable Entity"- but still adding the questionnaire in Securimate. After creating a Securmiate third party profile, while updating the custom fields on that profile, the API is throwing the following error. "Error message received from Http Server, Code 422: Unprocessable Entity".
Components affected
Diligent Messenger (North America - US)
Latest Updates ( sorted recent to last )
INVESTIGATING 5 months ago - at 08/09/2024 05:21AM

The Securimate API may causing failures. Specifically, the Securimate Custom Fields create API is failing with an error "Error message received from Http Server, Code 422: Unprocessable Entity"- but still adding the questionnaire in Securimate.

After creating a Securmiate third party profile, while updating the custom fields on that profile, the API is throwing the following error.

"Error message received from Http Server, Code 422: Unprocessable Entity".

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