Outage in Diligent

Boards - Users are unable to convert documents

Resolved Major
August 28, 2024 - Started 24 days ago - Lasted about 4 hours
Official incident page

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Outage Details

Users in the EU region are experiencing degraded issues where larger documents get stuck on the 'conversion pending' screen.
Components affected
Diligent Boards (Europe - UK)
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 08/28/2024 05:43PM

This incident has been resolved.

MONITORING 24 days ago - at 08/28/2024 03:33PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 24 days ago - at 08/28/2024 03:33PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 24 days ago - at 08/28/2024 01:58PM

Users in the EU region are experiencing degraded issues where larger documents get stuck on the 'conversion pending' screen.

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