Outage in Diligent

Secure File Sharing - Users experiencing latency while uploading documents

Resolved Major
September 20, 2024 - Started about 15 hours ago - Lasted 28 minutes
Official incident page

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Outage Details

Users experiencing latency while uploading documents. We are currently investigating.
Latest Updates ( sorted recent to last )
RESOLVED about 15 hours ago - at 09/20/2024 02:39PM

This incident has been resolved.

MONITORING about 15 hours ago - at 09/20/2024 02:19PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 15 hours ago - at 09/20/2024 02:19PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 15 hours ago - at 09/20/2024 02:14PM

Users experiencing latency while uploading documents. We are currently investigating.

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