Outage in Diligent

HighBond LaunchPad - Users Experiencing Access Issues

Resolved Major
January 13, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

Users are encountering issues accessing the site, as the page fails to load after signing in.
Components affected
Diligent Launchpad (North America - US)
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/13/2025 12:55PM

This incident has been resolved.

MONITORING about 1 month ago - at 01/13/2025 12:39PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 01/13/2025 12:08PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 01/13/2025 10:54AM

Users are encountering issues accessing the site, as the page fails to load after signing in.

Latest Diligent outages

Third- Party Manager - Users from US region encountering access issue. - 2 days ago
Boards - Users from US region are experiencing errors that are preventing logins - 5 days ago
Third Party Manager in the US is currently unavailable - 5 days ago
Third Party Manager is currently unavailable in the US region - 10 days ago
Highbond Launchpad - Users in the US (SLED) environment cannot login to the platform - 10 days ago

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