Outage in Diligent

Boards – Login Issues via App in EU Region

Resolved Major
April 17, 2025 - Started 7 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Users are experiencing login issues via the app (OC, iOS, Windows, and Android) in the EU region. Web login is working as expected. We are currently investigating.
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 04/17/2025 01:28PM

This incident has been resolved.

MONITORING 7 days ago - at 04/17/2025 01:22PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 7 days ago - at 04/17/2025 11:53AM

The issue has been identified and a fix is being implemented.

MONITORING 7 days ago - at 04/17/2025 11:53AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 7 days ago - at 04/17/2025 11:51AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 7 days ago - at 04/17/2025 11:22AM

Users are experiencing login issues via the app (OC, iOS, Windows, and Android) in the EU region. Web login is working as expected. We are currently investigating.

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