Outage in Diligent

Boards - MFA Users Are Not Able To Login In Multiple Regions

Resolved Major
October 20, 2025 - Started 10 days ago - Lasted about 2 hours
Official incident page

Incident Report

MFA Users are not able to login in multiple regions due to an outage with one of our third-party providers. The root cause has been identified and fix is currently being implemented to resolve the problem as quickly as possible. Thank you for your understanding and patience!

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 10/20/2025 11:19AM

This incident has been resolved.

MONITORING 10 days ago - at 10/20/2025 09:48AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 days ago - at 10/20/2025 09:19AM

MFA Users are not able to login in multiple regions due to an outage with one of our third-party providers. The root cause has been identified and fix is currently being implemented to resolve the problem as quickly as possible. Thank you for your understanding and patience!

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