Outage in Diligent
Gainsight-Salesforce Incident Update
Resolved MinorIncident Report
Diligent is actively monitoring a security incident involving Gainsight, a third-party software provider we use for customer interactions, and unusual activity with its Salesforce connector.
Diligent’s products and services are not impacted by this incident.
What do you need to do? No immediate action is required from you. Please continue to check this page for updates: https://www.diligent.com/support/gainsight-incident-update.
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MONITORING
5 months ago - at 11/26/2025 07:25PM
Diligent is actively monitoring a security incident involving Gainsight, a third-party software provider we use for customer interactions, and unusual activity with its Salesforce connector.
Diligent’s products and services are not impacted by this incident.
What do you need to do? No immediate action is required from you. Please continue to check this page for updates: https://www.diligent.com/support/gainsight-incident-update.
Latest Diligent outages
Boards - Some Clients Unable To Access Their Site Intermittently In APAC and CA Regions - 4 days ago
Salesforce Outage - Investigating - about 1 month ago
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