Outage in Diligent
Gainsight-Salesforce Incident Update
Minor
November 26, 2025 - Started about 1 month ago
Official incident page
Official incident page
Incident Report
Diligent is actively monitoring a security incident involving Gainsight, a third-party software provider we use for customer interactions, and unusual activity with its Salesforce connector.
Diligent’s products and services are not impacted by this incident.
What do you need to do? No immediate action is required from you. Please continue to check this page for updates: https://www.diligent.com/support/gainsight-incident-update.
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Latest Updates ( sorted recent to last )
MONITORING
about 1 month ago - at 11/26/2025 07:25PM
Diligent is actively monitoring a security incident involving Gainsight, a third-party software provider we use for customer interactions, and unusual activity with its Salesforce connector.
Diligent’s products and services are not impacted by this incident.
What do you need to do? No immediate action is required from you. Please continue to check this page for updates: https://www.diligent.com/support/gainsight-incident-update.
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