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Outage in Displayr

Documents fail to open when ZIP files are used as data sets

Resolved Major
August 05, 2025 - Started 7 months ago - Lasted about 1 hour
Official incident page

Incident Report

The team is actively working to resolve the issue where documents fail to open when ZIP files are used as data sets. We appreciate your patience and will share further updates as progress is made.
Components affected
Displayr app.displayr.com

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 08/05/2025 10:40AM

The issue has been successfully resolved. All systems are functioning as expected. Thank you for your patience and support throughout the process.

IDENTIFIED 7 months ago - at 08/05/2025 09:44AM

The issue has been identified and a fix is currently being implemented. We’ll share more details once the resolution is confirmed.

INVESTIGATING 7 months ago - at 08/05/2025 09:37AM

The team is actively working to resolve the issue where documents fail to open when ZIP files are used as data sets. We appreciate your patience and will share further updates as progress is made.

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