Outage in DocNetwork
AWS outage affecting DocNetwork services
Resolved Major
June 13, 2023 - Started almost 3 years ago
Official incident page
Official incident page
Incident Report
Amazon has acknowledged a major outage in the US-EAST-1 region which is impacting DocNetwork services.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 06/13/2023 09:05PM
This incident has been resolved.
MONITORING
almost 3 years ago - at 06/13/2023 09:01PM
AWS has restored the services we rely on for our reports engine. We've enabled reports delivery. Although most reports requested this afternoon should be delivered now, some reports jobs failed altogether.
IDENTIFIED
almost 3 years ago - at 06/13/2023 08:26PM
Amazon continues working to resolve the problems in their infrastructure.
IDENTIFIED
almost 3 years ago - at 06/13/2023 07:35PM
Amazon has identified the root cause of the elevated errors, and are actively working to resolve this issue.
The problem is preventing Reports from being delivered within our app. We also see SMS and e-mail messages failing.
IDENTIFIED
almost 3 years ago - at 06/13/2023 07:21PM
Amazon has acknowledged a major outage in the US-EAST-1 region which is impacting DocNetwork services.
Latest DocNetwork outages
CampDoc and SchoolDoc unreachable - 5 months ago
Payments not proccessing - almost 2 years ago
CampDoc and SchoolDoc not successfully processing transactions - almost 2 years ago
Some CSV Reports not completing - about 2 years ago
DocNetwork's coporate web site offline - about 2 years ago
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