Outage in DocNetwork
Payment card transactions failing
Resolved Major
April 26, 2023 - Started almost 3 years ago
Official incident page
Official incident page
Incident Report
Payment transactions are not being processed. We're pursuing a solution now.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 04/26/2023 02:09PM
Payments continue to be handled correctly. This incident has been resolved.
MONITORING
almost 3 years ago - at 04/26/2023 01:48PM
This outage affected ONLY payment transactions processed through our site. Other functions of our application were unaffected.
MONITORING
almost 3 years ago - at 04/26/2023 01:48PM
Our payment processor has implemented a fix and reports the incident is over. We continue to monitor payment capability.
INVESTIGATING
almost 3 years ago - at 04/26/2023 01:07PM
Payment transactions are not being processed. We're pursuing a solution now.
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