Outage in Docparser
File import delay
Resolved MajorIncident Report
We are currently experiencing an issue where files are stuck in the import queue due to a failure in our autoscaling groups for file preprocessing. Our engineering team is actively working to resolve this as soon as possible to ensure files are processed promptly.
We apologize for any inconvenience this may be causing and appreciate your patience as we address the issue. We will provide further updates as soon as we have more information.
Thank you for your understanding.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 11/11/2024 06:08PM
This incident has been resolved.
INVESTIGATING
over 1 year ago - at 11/11/2024 05:28PM
We are currently experiencing an issue where files are stuck in the import queue due to a failure in our autoscaling groups for file preprocessing. Our engineering team is actively working to resolve this as soon as possible to ensure files are processed promptly.
We apologize for any inconvenience this may be causing and appreciate your patience as we address the issue. We will provide further updates as soon as we have more information.
Thank you for your understanding.
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