Outage in Docparser
System Unavailable
Resolved MajorIncident Report
We are currently investigating an issue affecting our production servers. The application is temporarily unavailable.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 12/02/2025 06:46PM
This incident has been resolved.
Note to users: Any documents that were sent into Docparser during the outage would not have processed and will need to be resent for processing.
INVESTIGATING
8 days ago - at 12/02/2025 06:02PM
We are currently investigating an issue affecting our production servers. The application is temporarily unavailable.
Latest Docparser outages
Textract OCR failing - 9 months ago
UI Performance Degradation - about 1 year ago
File import delay - about 1 year ago
Servers under maintenance - over 3 years ago
Server Update - over 3 years ago
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