Outage in Docparser
Textract OCR failing
Resolved MinorIncident Report
We regret to inform you that we are having an issue with OCR using Textract. We are actively working on resolving the issue.
We will provide you with continued updates here.
Apologies for the inconvenience caused here.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 03/21/2025 02:09PM
This incident has been resolved and all documents have now been processed.
Thank you for your patience and support while we worked on a resolution
We sincerely apologize for any inconvenience this incident may have caused.
IDENTIFIED
10 months ago - at 03/21/2025 12:52PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
10 months ago - at 03/21/2025 12:31PM
We regret to inform you that we are having an issue with OCR using Textract. We are actively working on resolving the issue.
We will provide you with continued updates here.
Apologies for the inconvenience caused here.
Latest Docparser outages
System Unavailable - about 1 month ago
UI Performance Degradation - about 1 year ago
File import delay - about 1 year ago
Servers under maintenance - over 3 years ago
Server Update - over 3 years ago
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